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Privacy Policy

Effective Date: November 4, 2020

This Privacy Policy describes how the HR Support Center collects, uses, discloses, and stores information provided when accessing or using our websites, mobile applications, or other online products or services that link to this Privacy Policy (collectively, the “Services”).
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. WHEN YOU ACCESS, USE, OR SUBMIT INFORMATION TO OR THROUGH THE SERVICES, YOU CONSENT TO THE COLLECTION AND PROCESSING OF INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. BY USING THE SERVICES, YOU ACCEPT OUR TERMS OF SERVICE, WHICH INCORPORATE THIS PRIVACY POLICY BY REFERENCE. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, YOU MAY NOT USE THE SERVICES.

Please Note:

Changes to this Privacy Policy

The effective date of this Privacy Policy is set forth at the top of this webpage (“Effective Date”). We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this webpage and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions. We encourage you to review our Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Contact Us

If you have any questions or complaints regarding this Privacy Policy, please feel free to contact us at wecare@myhrsupportcenter.com.

Table of Contents

Definitions

Why We Collect Information

What Information We Collect

How We Collect Information

How We Use Information

Information Disclosure

Information Retention and Security

Your Choices

California Consumer Privacy Act

Definitions

The following terms are frequently used in this Privacy Policy and are defined here for your reference.

"You" or "Your" means the individual authorized to access and use the Services as a User.

"User" means an individual associated with a Partner or a Client, who is authorized to access and use the Services or a portion thereof.

"Client" means an entity subject to an agreement with the HR Support Center under which Partner is authorized to provide access to and use of the Services or a portion thereof.

"Partner" means an entity subject to an agreement with the HR Support Center under which Partner is authorized to provide access to and use of the Services or a portion thereof to Client.

"Service Provider" means a third party performing work for the HR Support Center or a portion of the Services on its behalf.

"Personal Information" means information associated with or used to identify you, such as: (a) your first and last name, email address, postal address, phone number, and some Usage Data under applicable law; (b) your job title or department; or (c) your employer’s name, phone number, postal address, payment information, type of company, company industry, and company size.

"Usage Data" means information about your activity on the Services that, by itself, does not identify you, such as: (a) browser type, operating system, webpages visited, access times, links clicked, and the page visited before navigating to the Services; (b) technical information about the computer or mobile device you use to access the Services, including hardware model, operating system and version, unique device identifiers, location data, IP address, domain name, internet service provider, or network information; (c) information searched for, observed, or accessed while using the Services; or (d) metadata related to User Content, such as date, time, or location.

"User Content" means any content you submit through or in connection with the Services.

Why We Collect Information

In general, we collect information to perform our agreements with our Partners and related business purposes, such as product performance, product development, relationship management and marketing, compliance with legal obligations, and other similar business and legal purposes.

What Information We Collect

When you access or use the Services, we may collect your Personal Information, Usage Data, and User Content.

How We Collect Information

When you access or use the Services, we may collect information You, Clients, Partners, Service Providers, or Data Collection Tools as described below.

From You

We may collect Personal Information and User Content provided to us directly by you when you access or use the Services. For example, we collect information when you create an account, fill out a form, make a purchase, subscribe to receive communications, request customer support, communicate with us, or submit information when you use the Services.

From Clients and Partners

We may collect information provided to us directly by a Client or Partner. For example, a Partner or Client may share information with us about the other so that we may provide particular products or services to either or both of them.

From Service Providers

When you access or use the Services, Service Providers may collect Personal Information, Usage Data, or User Content. For example, a Service Provider may collect information about unauthorized access to or use of the Services and share it with us, or a Service Provider may process Personal Information or User Content provided directly by you when you use the Services.

From Data Collection Tools

We may automatically collect Usage Data when you access or use the Services, or otherwise transact business with us. We may use cookies, web beacons, server logs, and similar tracking technologies (“Data Collection Tools”) to collect Usage Data so that we may improve your experience with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve your experience with the Services, see which areas and features of the Services are popular, or count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used with the Services, or emails to help deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon. For information about how to disable Data Collection Tools, please see Section 8 "Your Choices".

How We Use Information

In general, we use information to perform our agreements with our Partners and related purposes, such as product performance, product development, relationship management and marketing, compliance with legal obligations, and other similar business and legal purposes, such as:We may derive information or draw inferences based on information collected when you access or use the Services. For example, we may make inferences about your interest in our products and services based on your location, browsing behavior, usage behavior, and past purchases.

To improve the Services, information collected may be used in an aggregated or deidentified manner. For example, information about a particular use of the Services may be used to suggest such use may be beneficial to others.

We may combine information provided to us directly by you with information from other sources, such as social media or data brokers, and use the combined information as described in this Privacy Policy.

We may allow third parties or Service Providers to serve advertisements on our behalf across the internet and to provide analytics services. Such entities may use Data Collection Tools to collect information about your use of the Services, and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests in our Services and other websites, and better understand your online activity.

Information Disclosure

We do not sell or share information with third parties for their direct marketing purposes. We may share information as described at the time information is collected or as otherwise provided in this Privacy Policy, such as:

Information Retention and Security

In general, we retain information pursuant to our data retention policy unless otherwise permitted or prohibited by applicable law. We use commercially reasonable security measures designed to protect the security of information submitted to or through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for any change to or loss of data. Users are responsible for maintaining the security of any User ID, password, or other form of authentication involved in obtaining access to the Services. To protect your information, we may suspend your use of the Services, without notice, during an investigation if any breach of security is suspected. Access to and use of the Services is restricted to authorized Users only. Unauthorized access or use is prohibited and may lead to a civil action or criminal prosecution.

Your Choices

You may access and review information under your user profile and make corrections or deletions as necessary. You may also email us at wecare@myhrsupportcenter.com. If you wish to deactivate your account, please email us at wecare@myhrsupportcenter.com but note that we may retain information pursuant to our data retention policy unless otherwise permitted or prohibited by applicable law.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that removing or blocking cookies may affect the availability and functionality of the Services. For more information about internet-based ads or to opt out of having your web browsing information used for behavioral advertising purposes, please visit: http://www.aboutads.info/choices.

You may opt out of receiving our promotional emails by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

California Consumer Privacy Act

THIS SECTION APPLIES SOLELY TO CALIFORNIA RESIDENTS. If you are a California resident, you may have certain rights under the California Consumer Privacy Act of 2018 ("CCPA"). All phrases used in this section shall have the same meaning as those phrases are used under the CCPA.

Right of Non-Discrimination

You have a right to exercise your rights without suffering discrimination. We will not discriminate against you in any way if you choose to exercise your rights under the CCPA.

Right to Know

You have a right to request that we disclose the following information to you:The following paragraphs describe items listed above. You may submit a Consumer Rights Request or call us at (844) 455-8706. This right is subject to certain exceptions available under the CCPA.

Right to Delete

You also have a right to request that we delete personal information we have collected from you. You may submit a Consumer Rights Request or call us at (844) 455-8706. This right is subject to certain exceptions available under the CCPA.

Right to Opt Out

You have a right to direct a business that sells your personal information to third parties not to sell your personal information, but please note that we do not sell personal information to third parties.

Verification

We will verify your identity before responding to your requests. To verify your identity, we will generally match the identifying information provided in your request with the information we have on file about you.

Authorized Agent

If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf. To designate an authorized agent to exercise these rights on your behalf, please send us an email.

Contact Us

If you have any questions of complaints regarding this Privacy Policy, please feel free to contact us by phone at (844) 455-8706 or by email.